FAQ

faqDo you sell both brand-name and generic drugs?

Yes, we sell both brand-name and generic pills.

How can I order drugs from your website?

We offer the most convenient way for our customers to order medications from us – online. Please visit our How to Order page for more details.

Do you require a prescription?

We do require a prescription for RX items. You can email your prescription to [email protected].

What shipping rates do you have?

The shipping rates will depend on the delivery method you choose, your location, and the medications you order. To find out your shipping fee, add the necessary items to the shopping cart and proceed to checkout.

Do you ship abroad?

Landa ships to almost any destination all over the globe. Please contact our representatives or check the order form to see the available shipping options for your location.

How do you send orders?

We value your confidentiality, That’s why we send all products in discreet packages without any inscriptions of the contents.

What if the package is lost, damaged or some items are missing?

In this case, you should contact our customer support team. We will either resend the goods at no cost or offer you a full refund.

What shipping options do you offer?

Currently, we ship products using 2 shipping methods: Trackable Courier Service (5 – 9 days) and Airmail service (14 – 21 days). The packages sent by Airmail service are not trackable. See our Shipping page for more details.

What if I still haven’t received my order?

If you chose Trackable Courier Service, you can track the status o your order using your tracking code. If you opted for standard airmail delivery, then it could take up to 30 days for your goods to be delivered. If you do not receive your products within this term, contact your nearest postal office. If they verify that they have not received the parcel, we will reship your order at no cost or offer a refund. Landa Canadian Pharmacy always strives to solve any problems as quickly as possible.

What payment options do you accept?

We accept the credit cards (Visa, MasterCard, Diners Club, Discover, AMEX, JCB, and E-Checks).

How can I check the status of my order?

Tracking your order status depends on your destination. You can either contact our customer support team or check the status online through the website.

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